Pickup In store
Size Charts + Tips
1- Under Bust: Using a measuring tape, Measure around your chest just below the swell of your breast. Make sure the tape measure is tight, but not to much tight.
This measurement is your low bust, as shown by the red line in the diagram of Image down.
2- Hip Measurement: To measure the hip we must find the widest part of it, always keeping in mind that our legs - even the heels - must be together. This area of the hip is usually between 15 and 20 centimeters lower than the waist measurement.
3- Wiink’s bikinis run small! Consider sizing up, especially in the bottoms. If you want a custom size consultation, click the whatsup button (+34 648815771) or send a e-mail to: info@wiinkbcn.com and provide us with the following information: Height, weight, Bra size or Under Bust (cm), hips (cm).
4- Our Material
Our Material is meant to be tight DO NOT go up a size for best performance.
Men’s Shorts for Beach Volleyball
Yoga Pants NEW Collection
Pant
Top BIKINI
Bottom
SHIPPING:
Shipping time: Barcelona City 24/72 hours; Peninsula 3/4 working days; Europe 5/6 business days.
If you live in Barcelona, you can pick up your order at our collection point in Sagrada Familia for FREE: Calle Mallorca 480, Local 1, Izone BCN Store, 08013 Monday / Friday: 11:00 a.m. to 2:00 p.m. 17:30 to 19:30
Complete your purchase and then send us an email (info@wiinkbcn.com) or WhatsAPP (+34 648815771) Requesting the collection at the point and we will refund the shipping costs.
How long will it take for my order to arrive?
Delivery of the order takes 2/3 business days after delivery of the order (only applies to shipments within the peninsula, shipments to the Balearic Islands, Canary Islands, Ceuta and Melilla are excluded). We will contact you if there is a delay in the delivery of your order. We allow changes after the order has been placed.
How much will I pay for the delivery service?
IMPORTANT:
We offer different shipping solutions, from PickUP INSTORE, Normal & EXPRESS Shipping.
The shipping cost is not included in the prices of the products. It is calculated once you indicate the destination:
Spain (Peninsula): from € 3.50
Canary Islands (Tenerife and Las Palmas de Gran Canaria): from 5€ to € 7.00
Shipping is free of charge for orders over € 120 for Spain
Do you ship internationally?
Yes, for all in-stock items international shipping within the EU which typically takes up to 2/3 or 5/6 business days. We are different Options
2) For countries like America, Australia, New Caldonia ... the shipping cost is from €24.00, which typically takes up to 4/5 business days.
3) For All anothers Countries ... We have different shipping options, from Pick up to Delivery to your home, depending on the country and the postal code, prices vary.
PLEASE NOTE: All international packages can potentially incur charges upon their arrival in the destination country and those charges are solely determined by the arrival countries customs authorities. We cannot predict the amount of duties and taxes you will be charged. If you have other questions regarding duties and taxes in your country, please contact your local customs office.
What happens when I am not present when the courier makes the delivery?
The first time the courier tries to deliver the order, he tries to call the phone number. Your order will be canceled after another attempted delivery and delivery reimbursed for the total amount paid without including the shipping cost. What do I do if my order does not arrive? If 7 business days have passed and your order has not yet arrived, contact us at info@wiinkbcn.com.
Shipping costs are reimbursed only when Wiink is responsible for the return of the order. (Incorrect product, the product is in poor condition, etc.)
RETURNS:
When can you return a product?
If you have BUY a product on Sale or with some Discount Coupons, you CANNOT return it.
If you suspect a defect in your order
Wiink stands behind all of her products. If you think a product has a workmanship or material flaw within 10 days of purchase, please email a photo to info@wiinkbcn.com and we will take a look. Some things that do NOT fall under manufacturer's defect involve.
What should I do to RETURNS?
Go to the Post Office or any shipping company near you (Seur, MRW, DHL, etc.)- You assumed the costs of returning the product
- Prepare the package using the original packaging we sent you, with the item in the same condition as it was sent, with the labels and unused.
- The sender's address is: Calle Mallorca 480, Local 1, Tienda IzoneBCN, BCN 08013. Barcelona, Spain.
How much time do I have to return an item?
All returns must be made within 15 business days after receipt of the order. Orders on order cannot be returned.
Do I have to pay something to return my items?
You will bear the costs of returning the product. We will only assume the shipping cost if it is due to problems with the quality of the product or when you received the wrong order.
When and how do I receive my refund?
Once the return has been approved, a confirmation email is received indicating that the payment has been deposited into your account within a few days. We will send you an email confirming the amount you will receive. Shipping costs are reimbursed only when Wiink is responsible for the return of the order. (Incorrect product, the product is in poor condition, etc.)
Right of withdrawal
According to European Union legislation, customers have 15 business days, orders have the date of receipt of the order, to exercise the right of withdrawal of the order. If this is the case, follow the instructions indicated above.
At Wiink we know how important differentiation is to feel unique and stand out from the ordinary. For this reason, we give you the possibility of having your own design for you, your group of friends, your team, your brand ... We make it for you!
Do you like the idea? Well, you only have to send us your design or, if not, we will take care of your most creative indications. We will give you the Wiink touch with which we can make your design a reality.
Contact us to info@wiinkbcn.com or write us to +34 648815771 WhatsApp Number ;)
We can customize: sport tops , bikinis, tank tops or shorts to play Beach Volleyball, short and men's swimsuits, print leggings and yoga pants, sweatshirts, caps, beach sarongs, towels and much more ... all Made in Barcelona.
Do not hesitate! If you have an idea, get in touch with us and we'll start working!