Privacy Policy

Credits

Owner: Wiink BCN Active SL
Address: Marques de la Mina 11 6-1
Contact information: info@wiinkbcn.com
CIF: B67086850

PRIVACY POLICY

This Privacy Policy establishes the bases on which Wiink BCN ACTIVE SL, domiciled in Marques de la Mina 11 (Barcelona), Spain, a company that currently operates in the sale of Wiink BCN trademark products, processes your personal data when you provide them to us during your experience through the website www.wiinkbcn.com (hereinafter "The Web"), or other applications, software, digital media, media or devices enabled to interact with the online sales platform of products, services and functionalities related to the Wiink BCN trademark (as a whole, "the Platform").

Every time when using the Platform you provide us or it is necessary that we access any type of information that by its characteristics allows us to identify you, such as your first and last name, e-mail, billing or shipping addresses, telephone number, type of device or debit or credit card number, etc. (hereinafter, "Personal Data"), whether to browse through it, buy our products or make use of its services or functionalities, will be under the application of this Privacy Policy, together with the Cookies Policy, the Conditions of Use and Purchase, and other documents referenced therein (jointly “the Terms and Conditions”) in force at any time, having to review these texts to verify that you are satisfied with them.

COLLECTION OF DATA AND MAIN PURPOSES OF THE TREATMENT

Remember that before you start using any of our services or functionalities, you should read in this Privacy Policy, Cookies Policy, as well as in the Conditions of Use and Purchase the specific section about that service or functionality. In this section you can see if there is any particular condition for its use, or if it requires a specific treatment of your Personal Data.

The fact that you do not have certain information indicated as mandatory, may mean that you cannot manage your registration as a user or the use of certain functions or services available through the Platform.

The user hereby guarantees that the Personal Data provided is true and accurate and that you cannot vote for any change or modification thereof. In the event that we send third-party Personal Data, you are responsible for having received and obtained their consent to obtain contributions for the purposes indicated in the corresponding departments of this Privacy Policy. Any loss or damage caused to the Platform or to the Data Controller or any other through the communication of erroneous, inaccurate or incomplete information on the forms of the user's responsibility security card.

Wiink BCN Active S.L. , as Responsible for the Treatment, will treat your Personal Data for the following purposes:

 - Manage your registration as a user of the Platform: Personal Data that support us in the object for the treatment as a user of the Platform and access different services, products and services that are within your reach as a registered user

- The development, fulfillment and execution of the contract of sale of the products or services that have been acquired or of another contract contract with us through the Platform. In particular, consider the following:

1.In case you choose the option to save your payment data (card), you expressly authorize us to process the indicated data as necessary for the activation and development of the functionality. The card security code (CVV or CVC) is only used to make the purchase in progress, and will not be stored or subsequently processed as part of your payment information. The consent for the activation of this functionality, allows your autocompleted data to appear in subsequent purchases, so it will not be necessary to enter your payment data in each new process, and they will be considered valid and valid for subsequent purchases. You can modify or delete your cards at any time through the My Account section. We store and transmit your card data in accordance with the main international standards of confidentiality and security of credit and debit cards. The use of this functionality, may require for security reasons the modification of your password. Remember that the security in the use of the Platform also depends on its correct use and conservation of certain confidential keys.


2. In the case of having proceeded with the purchase of a Gift Card, if you provide us with personal data of third parties, you are responsible for having informed and obtained their consent so that, in accordance with the Conditions of Use and Purchase of the Platform, we process your data for (a) the management of the shipment or the verification of receipt of the Gift Card, and (b) attend to the requests that you or said third party makes.


- In case you have a Ticket, the return of the merchandise will be granted, the return of the credit card will be used, the information about delivery and the delivery of the credit card will be used. at home, (b) respond to requests related to the Gift Ticket or the return you may have, and (c) confirmation of the acceptance of the return and shipment, by email or other equivalent electronic means, of the Credit Card With the refund amount.

- Contact you through email, phone calls, message delivery or other equivalent electronic means of communication, regarding updates or communications with information related to the features, products or services contracted, including platform security updates, provided that it is necessary or reasonable for its execution.

- Respond to requests or requests made through the Customer Service channels available on our Platform or Physical Stores

NEWSLETTER SUBSCRIPTION
In the event that you authorize your subscription to the Wiink BCN Active SL Newsletter, we will provide you with information about our products and services, through other means, email, any other equivalent means of electronic communication, such as SMS, through Making phone calls. You can also reach this information through push notifications if you have activated them on your mobile device.

The subscription to the Newsletter of Wiink BCN ACTIVE SL can carry out the use of your personalized personal data to put it in contact with personalized advertising, related to our products and services through emails, SMS, or other own electronic means or You can also access this information through push notifications if you have activated this functionality on your mobile device. In order to improve the attention we provide, the information that personal data can be compared in online purchases and the characteristics, tastes and preferences of the user Wiink BCN ACTIVE SL for the purpose of analysis, generation of usage profiles, marketing studies , quality surveys and improved interaction with our customers.

In case you are registered, you can change your preferences regarding the sending of stories through My Account.

Likewise, you can unsubscribe through the Newsletter section of the Platform at all times, as well as the indications provided in each communication.

DATA PROTECTION RIGHTS
The Data Controllers are committed to the confidentiality of their Personal Data and Guarantee the Exercise of Their Rights. At any time you can exercise your rights of access, rectification, cancellation and opposition by sending an email to: info@wiinkbcn.com, indicating the reason for your request.

If necessary, we may request a copy of your ID, passport or other valid document that identifies you. In the event that you decide to exercise these rights and that as part of the personal data that you provided us with the email, we would be grateful if that circumstance was specifically stated in the aforementioned communication, indicating the email address for which you want exercise your right of access, rectification, cancellation or opposition.

OTHER USES NECESSARY OF YOUR PERSONAL DATA.
To fulfill the purposes indicated in this Privacy Policy, it may be necessary that we communicate or transfer your Personal Data to the company Shopper Data Processing (USA) Inc., Shopify Payments (USA), Shopify (USA) UU.) And Shopify International Limited (collectively, "Shopify"), as well as financial institutions CARLOS J. ARCAU PENA NIF. 40851262L or a company of service providers such as CATALONIA LOGISTIC INTEGRATION, SL (whose activities relate to the sectors of technical services, logistics, transport and delivery, customer service), to the extent that they are directly involved with each purpose.


Likewise, it may also be necessary to provide your Personal Data to the aforementioned entities and third parties that provide us with support services, such as financial entities, anti-fraud entities, technology service providers, logistics, transportation and delivery, customer service and / or analysis of the transactions carried out through the Platform. . . in order to offer users sufficient guarantees in commercial operations, etc. For efficiency of the service, said collaborators and borrowers who are in the United States or other countries and territories within and outside the European Economic Area that do not provide a level of data protection comparable to that of their country, where appropriate, that of the Union European

By accepting this Privacy Policy, you expressly authorize us to process and communicate your Personal Data to Companies and / or transfer your Personal Data to the aforementioned service providers inside and outside the European Economic Area for the purposes described here. Likewise, by accepting this Privacy Policy, you expressly authorized us to request access to your personal data history to entities that were dedicated to those responsible for the treatment in relation to that data history, which we will handle . of the Treatment. necessary for you to comply with the conclusions and above and give you a complete service.