Owner: Wiink BCN Active SL
Address: Marques de la Mina 11 6-1
Contact information: firstname.lastname@example.org
COLLECTION OF DATA AND MAIN PURPOSES OF THE TREATMENT
The fact that you do not have certain information indicated as mandatory, may mean that you cannot manage your registration as a user or the use of certain functions or services available through the Platform.
Wiink BCN Active S.L. , as Responsible for the Treatment, will treat your Personal Data for the following purposes:
- Manage your registration as a user of the Platform: Personal Data that support us in the object for the treatment as a user of the Platform and access different services, products and services that are within your reach as a registered user
- The development, fulfillment and execution of the contract of sale of the products or services that have been acquired or of another contract contract with us through the Platform. In particular, consider the following:
1.In case you choose the option to save your payment data (card), you expressly authorize us to process the indicated data as necessary for the activation and development of the functionality. The card security code (CVV or CVC) is only used to make the purchase in progress, and will not be stored or subsequently processed as part of your payment information. The consent for the activation of this functionality, allows your autocompleted data to appear in subsequent purchases, so it will not be necessary to enter your payment data in each new process, and they will be considered valid and valid for subsequent purchases. You can modify or delete your cards at any time through the My Account section. We store and transmit your card data in accordance with the main international standards of confidentiality and security of credit and debit cards. The use of this functionality, may require for security reasons the modification of your password. Remember that the security in the use of the Platform also depends on its correct use and conservation of certain confidential keys.
2. In the case of having proceeded with the purchase of a Gift Card, if you provide us with personal data of third parties, you are responsible for having informed and obtained their consent so that, in accordance with the Conditions of Use and Purchase of the Platform, we process your data for (a) the management of the shipment or the verification of receipt of the Gift Card, and (b) attend to the requests that you or said third party makes.
- In case you have a Ticket, the return of the merchandise will be granted, the return of the credit card will be used, the information about delivery and the delivery of the credit card will be used. at home, (b) respond to requests related to the Gift Ticket or the return you may have, and (c) confirmation of the acceptance of the return and shipment, by email or other equivalent electronic means, of the Credit Card With the refund amount.
- Contact you through email, phone calls, message delivery or other equivalent electronic means of communication, regarding updates or communications with information related to the features, products or services contracted, including platform security updates, provided that it is necessary or reasonable for its execution.
- Respond to requests or requests made through the Customer Service channels available on our Platform or Physical Stores
In the event that you authorize your subscription to the Wiink BCN Active SL Newsletter, we will provide you with information about our products and services, through other means, email, any other equivalent means of electronic communication, such as SMS, through Making phone calls. You can also reach this information through push notifications if you have activated them on your mobile device.
The subscription to the Newsletter of Wiink BCN ACTIVE SL can carry out the use of your personalized personal data to put it in contact with personalized advertising, related to our products and services through emails, SMS, or other own electronic means or You can also access this information through push notifications if you have activated this functionality on your mobile device. In order to improve the attention we provide, the information that personal data can be compared in online purchases and the characteristics, tastes and preferences of the user Wiink BCN ACTIVE SL for the purpose of analysis, generation of usage profiles, marketing studies , quality surveys and improved interaction with our customers.
In case you are registered, you can change your preferences regarding the sending of stories through My Account.
Likewise, you can unsubscribe through the Newsletter section of the Platform at all times, as well as the indications provided in each communication.
DATA PROTECTION RIGHTS
The Data Controllers are committed to the confidentiality of their Personal Data and Guarantee the Exercise of Their Rights. At any time you can exercise your rights of access, rectification, cancellation and opposition by sending an email to: email@example.com, indicating the reason for your request.
If necessary, we may request a copy of your ID, passport or other valid document that identifies you. In the event that you decide to exercise these rights and that as part of the personal data that you provided us with the email, we would be grateful if that circumstance was specifically stated in the aforementioned communication, indicating the email address for which you want exercise your right of access, rectification, cancellation or opposition.
OTHER USES NECESSARY OF YOUR PERSONAL DATA.
Likewise, it may also be necessary to provide your Personal Data to the aforementioned entities and third parties that provide us with support services, such as financial entities, anti-fraud entities, technology service providers, logistics, transportation and delivery, customer service and / or analysis of the transactions carried out through the Platform. . . in order to offer users sufficient guarantees in commercial operations, etc. For efficiency of the service, said collaborators and borrowers who are in the United States or other countries and territories within and outside the European Economic Area that do not provide a level of data protection comparable to that of their country, where appropriate, that of the Union European
If you decide to interact with a social network, such as Facebook (for example, by logging in or using the social add-ons that are available on our Platform), you can carry out a specific task about your activity on that social network. We recommend that you review your privacy document and read the personal data policies of social networks to obtain information about the collection and transfer of information, what you may have and how it may be necessary.
INFORMATION ABOUT Cookies
WHAT IS A COOKIE?
A cookie is a small text file that a website is placed on your PC, and on another site, with information about your navigation on that site. Cookies are necessary to facilitate navigation and make it more friendly, and do not damage your computer.
Although, at present, the general term of cookies is used, it is the main method of storage of information used by this website, the "Local storage" space of the browser is also used for the same purposes as cookies. In this sense, all the information included in this section is also applicable to this "Local storage".
Cookies are an essential part of how our website works. The main objective of our cookies is to improve your browsing experience. For example, a reminder of your preferences (language, country, etc.) during navigation and future visits.
The information in the cookies allows us, in addition, to improve the web, through numbers and patterns of use, the adaptation of the website to the individual clients of the users, the acceleration of the searches, etc. Sometimes, if we have the above, you can consult from our website, others, advertising in the analysis of your browsing habits.
WHY COOKIES ARE NOT USED ON THIS WEB?
We do not store sensitive personally identifiable information such as your address, your password, your credit or debit card details, etc., in the cookies we use.
WHO USES THE INFORMATION STORED IN THE COOKIES?
The cookie stored in the cookies of our websites is a "third-party cookie", which uses and manages for external entities for the services requested by us for our services and the user experience when browsing our website. The main services for which these "third-party cookies" are used are the obtaining of the access and guarantee statistics of the payment operations carried out.
To restrict, block or delete cookies from this website, you can do so, at any time, by modifying your browser option according to the guidelines indicated below. Although the configuration of each browser is different, it is common for cookies to be found in the "Preferences" or "Tools" menu. For more details about cookies in your browser, see the "Help" menu.
RETURNS AND CHANGES
When can you return a product?
If you have purchased a product on Sale or with some Discount Coupons, you CANNOT return it.
What is the deadline to make a return?
The maximum period you have to send us the return form is 15 working days from the date of receipt of the order. After this period we can not accept the return of your order. Orders on order cannot be returned.
Do I have to pay something for my return?
Through Correos or another transport agency, you will have to bear the costs of the return. In this case, returns due postage will not be accepted. Shipping will be your responsibility until it reaches our warehouses.